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Warning over phone scam in Lincolnshire offering discount on bill

By Boston Target  |  Posted: November 13, 2012

Phone fraud
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A PENSIONER is warning Boston residents to be on their guard after an alleged BT caller rang her asking for her debit card details.

Kathy Goodacre from Boston, received the call from an international number claiming to be BT.

The man on the other end of the line said he could get her discounts if she gave her debit card number.

Mrs Goodacre refused and contacted BT.

She told the Target: "The adviser said they would be able to knock 20 per cent off my bill if I gave my debit card details. He asked for the long number on the card. I would not give it to him. I asked for a number to call him back on, which he gave. When I called the number back I could not get through.

"I really want people to be vigilant and be very careful. Don't give out any details and call the company that calls you back to check it is real."

BT confirmed that this scam does happen and said: "We advise customers never to give out any banking or personal details over the phone unless they are absolutely certain who they are dealing with.

"A BT employee will be able to give the customer their employee ID number and an 0800 number to call, where the customer can check that they are who they say they are.

"If you're in any doubt whatsoever, always play safe and double check. Free advice on nuisance and malicious calls is available for BT customers from BT's Nuisance Call Bureau on 0800 661 441. We would advise anyone concerned that they may be the target of a telephone scam to report the details to the police or trading standards."

Lincolnshire Police are also urging everyone to be on their guard against such scams and never to divulge personal or financial information to cold callers.Alternatively, hang up and call the number on a statement from the company.

If fraud has been committed or you think that you have been contacted by such a person, contact Action Fraud by visiting www.actionfraud.police.uk/report_fraud or call 0300 123 2040.

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  • soniczzz  |  November 14 2012, 5:30PM

    I only answer calls from friends and family who all have a specific ring tone attached to their numbers. every other call goes to answer phone and then gets replied back to or deleted. saves me having to talk to all these cold callers and scammers!

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  • Localperson55  |  November 13 2012, 11:04AM

    I wonder why BT or whatever telephone company provides your service cannot intercept or block these scams calls before they get to the householder as a matter of routine. In my naivety I presumed there will be some software that can identify the pattern and source of these calls and take appropriate action. Obviously not. It seems the telephone company simply provides the way to invade your privacy. People can register with the Telephone Preference Service but this only helps cut out 'legitimate' cold calling from within the UK.

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  • Gixxerman  |  November 13 2012, 9:21AM

    These people are the scum of the earth and should be hunted down like the vermin they are. I had one the other week; an international call from a man with a heavy Indian accent claiming to be from Microsoft. He told me that it had come to their attention that I had downloaded some files and that my computer was infected with malware and they could clean it up for me. I asked him how I could have downloaded any files last week when my computer has been broken for last 4 weeks (graphics card failure). I am a software engineer, and I know this was a scam. I told him that he was a scammer and that he should go away (or words to that effect ;-) ) and not ring my number again. The next stage, I assume, would be them asking for details about my computer such that they could connect to it remotely and "fix it". This "fix" in my estimation would be either a) Say they have fixed it but do nothing of any significance and charge you money b) Deliberately infect your computer and hold you to ransom to get it "fixed" c) Install software the monitors your activity and capture passwords / login details such as online banking details. It never ceases to amaze me just what lengths people will go and what ingenuity they will use to scam people for money.

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